Testimonials

Please take a moment to share your thoughts with us and the Pottstown community.

For over two decades, Lenk PC Service has been a cornerstone of tech support in the Pottstown Pennsylvania area, garnering a reputation for exceptional service and expertise. Our testimonials page is a testament to our commitment to excellence, featuring a collection of 5-star reviews from satisfied customers. These endorsements reflect our wide range of services, from virus/spyware removal to complete network setups, all delivered with the highest standards of professionalism and customer care. Dive into our testimonials to understand why our clients trust us for all their computer service and repair needs.

Submit Your Review

We value the feedback of our customers at Lenk PC Service, and we invite you to share your experiences with us. Leaving a review not only helps us continue to improve and tailor our services to your needs but also assists fellow community members in making informed decisions about their tech support needs. Whether it’s a few words about our service quality, the effectiveness of our repairs, or your overall satisfaction, your insights are immensely appreciated. Your review is a powerful tool that contributes to our ongoing commitment to excellence.

Cameron on Lenk PC Services

May 5, 2019

This was the second time that I’ve gone to Jim for help with a laptop problem. In this case, it was a malfunctioning cooling fan. Jim explained the issue, put it right quickly, and gave a thorough explanation of the process. He was thoroughly professional, knowledgeable and friendly throughout. I wouldn’t hesitate to use Jim’s services again, and I heartily recommend him to anybody.

Cameron

Just What My Computers Needed

April 17, 2019

Jim has worked on two computers for me now – and I couldn’t be happier with the service. His icon above is exactly what I was ready o do – sledge hammer these units – but now I’m excited about keeping them serviced using the instructions and apps that he has provided. I will be referring everyone his way… and letting him dispose of my older computers too. Thank you Jim!!! [my computers thank you too.

Diane

Laptop Repairs

October 2, 2018

I have brought 3 laptops to fix to Lenk PC this year. Service was very quick and thorough. Jim is very knowledgeable about Windows system tuning, virus/spam cleanup and has a great customer service. I am glad to have him as my go-to PC service.

Evan Hunt

Pat Kuestner on Lenk PC Services

September 15, 2018

I called Jim and told him I was like the little duck with the sledge hammer on his web page – I was that close. The doctor saw me right away. But the patient had a massive heart attack right on the examining table (my hard drive crashed while sitting in Jim’s shop). I thought it was all over – silly me. Computer is back better than ever and as always I have a machine that will give me increased enjoyment. I just wish Jim would stop saying “It isn’t rocket science” because it really is. Thank you Jim. It must be stressful dealing with people as “stupid” as me – but you never show it.

Pat Kuestner

Lenk PC Services

September 7, 2018

Very helpful, knowledgeable, and dependable service. Jim was friendly and was able to save my data, and set up the new computer when my hard drive crashed. I recommend him to friends and relatives and will definitely seek his services again should the need arise in the future.

Anne Cormier

Great Service

August 25, 2018

Hard drive went. Googled Dell All-In-One repair near Pottstown. Found this website and it was the best thing that could have happened. Called, got immediate response and service. Hard drive replaced and information recovered all within days. Friendly, knowledgeable service and will definitely use in the future!

Patty Evans

The Go To Computer Man

July 6, 2018

Have trusted Jim Lenk for computer service for quite a few years. Recently had a laptop hard drive crash. Jim had the remedy quickly but we opted to purchase one of Jim’s preowned and upgraded All in One desktop PCs instead. Jim was very helpful getting it up and running and we couldn’t be happier with the purchase. Whatever your computer needs may be, you can trust Lenk PC Service for quick, honest advice and expert care.

Ed S.

Lots of Help

April 18, 2018

I’ve gone to Jim for help twice now, once to fix my PC when the hard drive crashed and a couple years later I took it back to have him upgrade some components so that the kids could play newer games on it. Both times I was very happy with the service. Jim is very thorough with his explanations and advice and he does an excellent job cleaning the machine as well. The PC looks and runs like new when you get it back.

Jason Ochranek

Darlene on Lenk PC Service

November 5, 2015

Jim worked on my tower two times and i got it back with lot better then i gave to him plus gave me help tips to keep it up cleaned.

Darlene Bumbarger

Sandy Dunn on Lenk PC Service

February 20, 2015

I took my computer to Lenk PC because it stalled while downloading 21 Microsoft updates. Over time my computer had started to slow down. Jim did updates to Microsoft and my hard drive. He cleaned out a lot of “junk”. I picked up my computer and started working. However, I could not find important Excel files I use on a daily/weekly basis. I tried to search my computer to no avail. I emailed Jim, and he called and asked me to bring my computer back and he would try to figure out the problem. Within fifteen minutes, he located the problem. When I purchased my computer, the people downloaded files from my old computer onto my new computer. They put them in an odd place that I could have never found. I cannot tell you how happy I am. He is professional, fast, efficient and a very nice person.

Sandy Dunn