Testimonials

Please take a moment to share your thoughts with us and the Pottstown community.

For over two decades, Lenk PC Service has been a cornerstone of tech support in the Pottstown Pennsylvania area, garnering a reputation for exceptional service and expertise. Our testimonials page is a testament to our commitment to excellence, featuring a collection of 5-star reviews from satisfied customers. These endorsements reflect our wide range of services, from virus/spyware removal to complete network setups, all delivered with the highest standards of professionalism and customer care. Dive into our testimonials to understand why our clients trust us for all their computer service and repair needs.

Submit Your Review

We value the feedback of our customers at Lenk PC Service, and we invite you to share your experiences with us. Leaving a review not only helps us continue to improve and tailor our services to your needs but also assists fellow community members in making informed decisions about their tech support needs. Whether it’s a few words about our service quality, the effectiveness of our repairs, or your overall satisfaction, your insights are immensely appreciated. Your review is a powerful tool that contributes to our ongoing commitment to excellence.

Full Decade of Great Service

September 24, 2024

I have been a happy customer of Jim Lenk for over 10 years and would not think of going anywhere else. I recently needed to get a new computer and Jim gave me pointers on what I needed to look for when shopping, then took care of moving my info from old to new. A few days later he called to be sure I was doing OK with my new computer – that is customer service!

Pat K.

Quick service

July 9, 2024

This was the 3rd time I used this service, and I needed it done for a trip I was taking. The service was excellent and was ready before I started packing for my trip. I would take my computer and laptop here any time to be serviced.

Valerie Giles

Defective hard drive

June 15, 2024

I went to log on my Dell desktop one afternoon after using it just that morning. When I tapped a key to awaken the computer it attempted to boot up but the only display on the monitor was a black screen with a blinking white cursor in the upper left corner. I immediately knew it was a problem I couldn’t/shouldn’t try to fix myself. Previously I had a firm in West Chester do the repair work the only time it needed it but I didn’t want to run to West Chester so I did a search and found that Lenk’s was about 2 miles from my home and more importantly had a stellar track record. I dropped it off , Mr. Lenk diagnosed the problem ., made the necessary repairs and reinstalled all the data that was lost on the hard drive (fortunately I had been backing everything up). The computer was back to me in 3 days and has never worked better. I strongly recommend Lenk PC Service to anyone who is looking for prompt service and quality workmanship at an affordable price. You’ll be glad you did.

Barry Oblosser

Virus attack again !!

May 26, 2024

Mr. Lenk came to my rescue again. He repaired and cleaned my computer of all issues and gave me good advise . I am so thankful for his help . He is the greatest 1

Joanne Weaver

Computer Expertise with Good Communication Skills

May 8, 2024

Jim brought my laptop back to life very quickly. Besides his top-notch competency derived from his many years of experience, he is an excellent communicator who listens to his customers and also patiently explains the diagnosis and repair process. Jim engaged me in friendly, almost leisurely, conversation at drop-off and pick-up, but he must work like a madman in his elven workshop at night when no one else is around. A permanent addition to my contact list!

David

Malware attack

April 5, 2024

Lenk PC did an excellent job on my lap top. I would recommend them to anyone needing PC repair. They are very thorough, professional and friendly.

Gary

Honest, Thorough, Knowledgeable

March 16, 2024

Jim has serviced many of our laptops and desktops since windows 7 and beyond! Always resolves our issues and goes above and beyond to prevent future issues! Thank you Jim, for your continued great service!

Pat

Slow running Laptop

February 19, 2024

Jim did an excellent job improving the overall health of my Dell Latitude 3590. Windows was not installing updates and the laptop was running extremely slow. Jim installed an Intel 512GB NVMe M.2 SSD, updated Windows to11 Pro and performed numerous other remedies. The laptop is running great and I am more than pleased with the service! I would highly recommend Lenk PC Service.

Sally DeAngelo

Almost Scammed...

September 10, 2022

Jim is the greatest! I was about to give remote access to a bogus company claiming to be “Microsoft” when I thought of Jim and gave him a call. Thank goodness I did! My laptop is now secure and running fine. I highly recommend Jim of Lenk PC Service. He’s fast and very knowledgeable. Thanks again Jim!

Anne White

Hunter on Lenk PC Service

August 2, 2022

Jim was fantastic and extremely knowledgeable. I had my laptop in need of a new DC power jack and Jim was able to remove the damaged piece and solder on a new jack to get my computer going again. I will be taking more work there and would highly recommend.

Hunter